Start with fresh flowers picked nearby. Offer complimentary umbrellas should showers arrive. And stagger tours and sizes so the group is intimate enough to ask questions but large enough to get people through the tour efficiently.
Our tour guide on our recent visit was a master's student in architecture, and so had a passion for the topic. She shared a wealth of information and personal insight from her coursework without the sense of her presentation being canned. It had the right mixture of facts and figures with the magic of storytelling. She offered her type of lagniappe by pointing out best places to anticipate Kodak moments and she was patient with questions.
While our tour may have been a brief hour, it was sufficient to demonstrate 60 minutes of excellence on the part of someone who wanted to pass along her love for the subject. 
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